Effective date: April 29, 2026
Website: https://clarusnode.com
Company: ClarusNode Intelligence
Contact: zayne@clarusnode.com
ClarusNode Intelligence (“ClarusNode,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal data in accordance with applicable data protection laws, including the UK GDPR and EU GDPR where applicable.
This Privacy Policy explains how we collect, use, disclose, and protect personal data when you visit clarusnode.com, use our B2B SaaS platform, contact us, or purchase our services.
ClarusNode Intelligence is the operator of the website and platform at clarusnode.com.
For questions about this Privacy Policy or your personal data, please contact:
Email: zayne@clarusnode.com
Postal address:
Operated as an independent digital business. Legal and formal correspondence may be directed to our designated email address (zayne@clarusnode.com), and physical mailing details will be provided upon verified legal request in accordance with applicable jurisdiction laws.
If you are located in the UK, EU, or EEA, you also have the right to lodge a complaint with your local data protection authority.
This Privacy Policy applies to personal data we collect:
- through our website;
- when you contact us by email or through forms;
- when you create or use an account on our platform;
- when you purchase or manage a subscription; and
- through cookies and similar technologies used for analytics.
If you use our platform through your employer or another organization, that organization may also act as a controller of certain personal data processed through the platform.
We may collect the following categories of personal data:
a. Contact and account information
- email address;
- any information you provide in communications with us;
- account-related information you choose to provide.
b. Usage and analytics information
When you visit our website, we may collect limited technical and usage data through cookies and similar technologies, such as:
- pages viewed;
- referring pages;
- browser and device information;
- approximate location based on IP address;
- timestamps and interaction data.
c. Subscription and transaction information
If you purchase a subscription, Paddle acts as our merchant of record and processes billing and payment-related information. We may receive limited information from Paddle, such as:
- your email address;
- subscription status;
- plan or product purchased;
- transaction identifiers;
- invoice or billing metadata needed for customer support, accounting, and service administration.
We do not directly process full payment card details ourselves where Paddle handles checkout and payment processing.
d. Publicly Available Market Data
As part of our B2B SaaS intelligence services, our systems programmatically aggregate and analyze software reviews, comments, and discussions from strictly public, third-party forums (such as Reddit, HackerNews, and YouTube). Our purpose is to analyze brand sentiment and market trends for B2B product teams.
In doing so, we do not scrape, extract, or intentionally collect Personally Identifiable Information (PII) such as personal email addresses, phone numbers, or private direct messages. Any data processed from these public sources is pseudonymized or anonymized to the greatest extent possible and used solely to identify overarching business trends (e.g., software feature complaints), not to track or profile individual users.
We collect personal data:
- directly from you, when you contact us, sign up, or use the platform;
- automatically, through analytics cookies and similar technologies on our website; and
- from Paddle, in connection with subscriptions, payments, invoicing, and related administration.
Under GDPR, we must have a legal basis for processing personal data. We use personal data for the following purposes:
| Purpose | Categories of data | Legal basis |
|---|---|---|
| To provide and operate our website and platform | Email address, account/contact information | Performance of a contract; legitimate interests |
| To respond to inquiries and provide support | Email address, communications | Legitimate interests; steps prior to entering into a contract |
| To manage subscriptions, billing support, and service administration | Email address, transaction/subscription data from Paddle | Performance of a contract; legal obligation; legitimate interests |
| To analyze website usage and improve our services | Analytics and cookie data | Consent, where required |
| To maintain security, prevent misuse, and protect our services | Technical and usage data, account/contact data | Legitimate interests; legal obligation where applicable |
| To provide B2B market sentiment analysis and programmatic content generation (pSEO) services to our business customers | Anonymized/pseudonymized public forum discussions and reviews | Legitimate interests (providing B2B market intelligence) |
| To comply with legal, tax, accounting, and regulatory obligations | Subscription/transaction data, communications | Legal obligation |
Where we rely on consent, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing before withdrawal.
We use cookies and similar technologies for analytics purposes to understand how visitors use our website and to improve performance and user experience.
Where required by law, we will request your consent before placing non-essential analytics cookies on your device. You can manage cookie preferences through our cookie banner (if available) and through your browser settings.
Please note that disabling some cookies may affect website functionality.
If you use a separate Cookie Policy or consent platform, that document should be read together with this Privacy Policy.
We use Paddle as our merchant of record for purchases, subscriptions, billing, and invoicing. When you make a purchase, payment and billing information is processed through Paddle according to Paddle’s own terms and privacy practices.
We may receive limited customer and transaction information from Paddle so we can:
- activate and administer subscriptions;
- provide customer support;
- maintain accounting and financial records;
- handle refunds or billing-related issues;
- comply with legal obligations.
You should also review Paddle’s own privacy information for details about how Paddle handles payment and billing data.
We may share personal data with:
- Paddle, for payments, subscriptions, invoicing, and related administration;
- analytics providers, solely to measure and improve website performance and usage;
- service providers and vendors that host, support, secure, or operate our website or platform;
- professional advisers, such as lawyers, auditors, or accountants, where necessary;
- regulators, law enforcement, courts, or public authorities, where required by law; and
- a buyer, investor, or successor entity in connection with a merger, acquisition, restructuring, or sale of assets.
We do not sell personal data.
Your personal data may be processed in countries outside your country of residence, including outside the UK or European Economic Area, where our service providers or partners operate.
Where we transfer personal data internationally, we will take appropriate steps to ensure it is protected, including using:
- adequacy decisions where available;
- Standard Contractual Clauses or similar approved safeguards; or
- other lawful transfer mechanisms permitted by applicable law.
We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, including to provide services, maintain security, comply with legal obligations, resolve disputes, and enforce agreements.
In general:
- we keep contact and account data for as long as needed to manage the relationship or provide the service;
- we keep subscription and transaction records for as long as required for tax, accounting, and legal compliance;
- analytics data is retained according to the settings of the relevant analytics tool and cookie duration, unless you withdraw consent sooner.
When personal data is no longer required, we will delete it or anonymize it where reasonably possible.
Subject to applicable law, you may have the right to:
- request access to your personal data;
- request correction of inaccurate or incomplete data;
- request deletion of your personal data;
- request restriction of processing;
- object to processing based on legitimate interests;
- receive a copy of certain personal data in a portable format;
- withdraw consent at any time where processing is based on consent; and
- lodge a complaint with a supervisory authority.
To exercise your rights, contact us at zayne@clarusnode.com. We may request information to verify your identity before responding.
If your data is processed by us on behalf of one of our business customers, you may need to contact that customer directly first.
We use appropriate technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Our website and services are intended for business users and are not directed to children. We do not knowingly collect personal data from children.
Our website or platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy notices separately.
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the “Effective date” above.
If you have questions about this Privacy Policy or how we handle personal data, please contact:
ClarusNode Intelligence
Email: zayne@clarusnode.com
Website: https://clarusnode.com
Postal address:
Operated as an independent digital business. Legal and formal correspondence may be directed to our designated email address (zayne@clarusnode.com), and physical mailing details will be provided upon verified legal request in accordance with applicable jurisdiction laws.
If you are located in the UK, EU, or EEA, you also have the right to lodge a complaint with your local data protection authority.